To Our Customers, Fans & Artists Alike

Posted by Aaron Salis on

UPDATE: As of March 20, 2020 we are no longer able to ship items due to the "Shelter in Place" order in effect throughout the State of California. Your items will be shipped as soon as that order is lifted and we can resume operations. We will continue to accept orders, but please be aware that the time between when you place your order and when it will ship is unknown at this time.

 

UPDATE 2: If you have already placed an order or intend to place one in the future, please read our latest post about shipping delays and charges first: https://drphm.co/march-21

We’ve been silent for a bit while working on a few different projects, and while those projects aren’t quite ready to launch I wanted to break our social media hiatus with an update.

In these trying times art materials are not exactly an essential good. But if you are reading this it means you’re a fan of Dr. Ph. Martin’s products. Whether you are a full time artist, illustrator, or creative—someone brand new to watercolor or someone whose been using our products since you first picked them up in art school 50 years ago—here you are. Our reputation speaks for itself, and that’s thanks to you. Thank you for your support over the years.

Many people don’t know this, but Dr. Ph. Martin’s products are handmade in the United States by a small team of just ten people. It has always been this way. We are a third generation family business that has always made our products with a small, local team. Throughout this crisis it is our intention to keep every single employee without reducing pay or benefits. For 86 years we’ve tried to make the best liquid color products we know how—in the best way we know how—and we aren’t going to stop anytime soon.

Much of retail has shut down both domestically and internationally. Today Amazon suspended purchasing of all non-essential items in the US and Europe, which includes our products. Our products will continue to be available on Amazon until inventory is depleted. It’s unknown how long disruptions will last after that. A lot of people are stuck at home now—more in the days to come—and some without pay. We want to make some changes that we think will help both our customers and our employees.

From now until April 5, 2020, all Dr. Ph. Martin’s products are 50% off when purchased direct from us on www.docmartins.com.*

There’s no coupon code to use, no special link to click, and nothing special you need to do. We’ve just gone ahead and adjusted all the prices on the store itself. If you’ve been a long time customer then you know this is quite the deal, so please feel free to stock up on the products you love, or maybe try a product line that's new to you. We are asking you to help us spread joy by encouraging other artists and creatives to see the difference our color products can make in their work, or by encouraging friends and family to pick up a brush for the first time. This pricing is available to everyone, globally, immediately. Shipping is also now free for all orders over $10 within the United States. And about that shipping…

While we normally try to process and ship orders as quickly as possible, we are going to do something a little different for a while. All domestic orders will be shipped via UPS Ground or USPS, and orders placed during the week may not ship until Friday afternoon. This allows us to stagger staff and run a small business with an even smaller crew on site at any given time, minimizing everyone’s contact with each other. The time delay also minimizes any risk associated contamination of the parcel itself. In the event we are required to close, your order will be fulfilled as soon as we are able to open again and can ship it. All orders ship from our production facility in Oceanside, California.

If you’ve stumbled onto this post and you don’t know how to paint, there’s never been a better time to learn. :) Millions of artists throughout the years and around the world use Dr. Ph. Martin's liquid color products for watercoloring, illustration, airbrushing, mixed media and just about anything else you can think of. If you’re looking for tutorials or inspiration check out #drphmartins on Instagram or search “dr ph martins” on YouTube. If you have any questions about our products or how to use them, just drop us a note at help@docmartins.com

Thank you again for continuing to support Dr. Ph. Martin’s.

Be safe. Be well.

 

Sincerely,

Aaron Salis
The Third Doctor
of Dr. Ph. Martin’s

 

P.S. If you are an artist or creative who enjoys teaching others, please contact me directly at aaron@docmartins.com. We are looking to commission hundreds of paid tutorials from artists around the world this year.

*Excludes bulk color, such as our 8.0 oz bottles. All additional discount codes are suspended for this period.

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