We ship Dr. Ph. Martin's brand liquid color products to just about every country on Earth. We primarily ship via USPS, UPS, FedEx, and DHL. We can also ship via a carrier of your choice by making the product available out or dock for your carrier to pick up.
However, please note that some countries are easier to ship to than others. Whenever our products are shipped outside of the United States they require a customs declaration and must be imported into your country based on your country's rules and regulations at that time. We try to make this as easy as possible by using DDP (Delivered Duty Paid) and DAP (Delivered at Place) solutions when possible so that customs declarations, duties, and taxes are all taken care of automatically in the background. If you live in Canada, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, the United Kingdom, or within the European Union then chances are the delivery process will be seamless. For most other countries it is also a relatively simple process.
However, some countries have more complicated processing or importation rules that require you to handle customs declarations or hire a custom's broker on your end. In many cases there is a "personal import exception" or some derivation thereof, but it not always something that we can use on your behalf. If you live in Russia, Mexico, or within the South American continent we highly recommend that you are familiar with navigating the import process before purchasing. If you are not familiar with the importation of goods in your country you may be surprised at the cost of import duties you must pay to your government or your parcel may become stranded and undeliverable. In some cases it may be easier to use an established forwarding service that is familiar with the process.
All Dr. Ph. Martin's products are Made in the USA. The only commodity we ship is non-hazardous liquid watercolor. If you have questions about how you can import our products into your country, we recommend that you provide the following commodity descriptions to your customs broker or forwarding service so that they can better advise on how they may assit with the import process:
Commodity Descriptions for Dr. Ph. Martin's liquid color products:
- Artists’ watercolors, Dr. Ph. Martin’s brand, Colors in sets, HS: 3213.10.0000, New, Non-toxic, Non-hazardous
- Artists’ watercolors, Dr. Ph. Martin’s brand, Colors in bottles, HS: 3213.90.0000, New, Non-toxic, Non-hazardous
If you don't have a global forwarding service we recommend checking out one of the following which can provide you with a shipping address in the United States:
- Shipito - https://www.shipito.com/
- MyUS - https://www.myus.com/
- Reship - https://www.reship.com/
- Stackry - https://www.stackry.com/
We are not affiliated with any of these services, they are simply recommendations that have been passed onto us by other customers. Please verify directly with them as to whether or not their service will work for your particular situation before placing an order with us.
If you have any questions you can always contact us at firstname.lastname@example.org.